Melbourne’s family-owned tour service with over 75 years of trusted operations.
Frequently Asked Questions.
Yes, the lower decks of our buses are wheelchair accessible, with ramps enabling access to all Double Decker's, or a Lift for standard coaches within the Melbourne fleet. The boarding areas near our bus stops in Melbourne are also wheelchair accessible. There is space for one wheelchair per bus. However, we cannot accommodate mobility scooters and may not
be able to accommodate larger wheelchairs due to weight and stability restrictions.
The combined weight of the customer, their assistant, and their mobility aid must be less than 300 kg (660 lb). This ensures the maximum weight capacity of our boarding ramps is not exceeded. Additionally, the wheelchair must fit within the designated wheelchair seating area.
To avoid any disappointment, we are happy to confirm in advance whether your wheelchair
can be accommodated on board. Please send an email to tours@rockleightours.com.au with
the width and weight details of your wheelchair.